The dude that was supporting me was a Tall Black Male 35-40yrs of age. He told me I'd to obtain an accessory to invest in the telephone. I instructed him demonstrate me a bit of paper or a thing that suggests that, because none of the indications reported that, which I understood he was lying. So I stated let me talk with the manager, he reported that he might be with me once he’d end his lunch. Wow!!! So I remaining The shop and didn’t purchase the telephones. However I did go to a different retailer and they ported each my numbers for me. These 2 men should not be Functioning in a MetroPCS keep working with prospects, they the two really should be fired. How would you handle a buyer like that? Perhaps for the reason that I used to be white plus they ended up getting racist. I need another person from MetroPCS to complete something concerning this asap!!!!
I'm Ill and Sick and tired of this very poor service from your business. I'm going to forward all of the data to the Better Small business Bureau also to the Legal professional Normal’s Business office, as This really is fraud entirely. I bought a mobile phone from your business Together with the crystal clear understanding that if it does not do the job, I have 30 times to return it no issues questioned and that is basically a lie. Your own Internet site states the following: Throughout the fist thirty days, If your cell phone doesn’t work appropriately when you receive it or stops functioning for a motive included by the warranty, chances are you'll return it for just a no cost guarantee Trade. Just convey your cellular phone into a MetroPCS retailer or approved supplier and when the trouble is deemed for being in guarantee, an exchange are going to be designed.
I did two weeks of troubleshooting with distinctive Associates and received no where by. Now that I transferred to a different corporation (which I really didn’t want to do) I simply cannot get my prepayment back. I was a loyal client, never late, and never had problems until I got an insurance policy changed phone. Be sure to help. I'm a single mom and actually need to have that $168 back again.
If the supervisor arrived out, he could really care less and my irritation acquired the higher of me and I utilized the phrase “shit” (just 1 time) and advised me to go away the store. After i asked for his and her name, he demanded that I leave the store straight away without telling me their names. He could possibly have gotten rid of me, but there's an Perspective issue at this retail store. There have been only four or 5 total staff members Performing the store at time so it ought to be difficult to find who I am speaking about. Like I said. Sunday, December 7th at 5pm. If this was A non-public store I wouldn’t even be telling you. I just wouldn’t go back, but this is one of your corporate shops. As I said just before, I wasn’t the one a person who has skilled the Mindset with the Woman and I'd feel that you should want to ensure that no other client ever skilled this type of service. I've delt with negative salespeople in advance of but this went way further than bad. It was nasty, impolite, and appalling, much more so with the older woamn in advance of me.
I went to The shop and I was told above the telephone by a buyer service representative and she or he said they ended up enduring a network dilemma and it had been affecting more and more people than simply me. I'm nevertheless with out service and tomorrow is a holiday, so Im not too absolutely sure I will likely have service by tomorrow either. I'm getting in touch with the company office as well as the CEO of the corporate because This really is unacceptable. Incredibly displeased customer.
And still I am able to’t get photograph messages.all the ladies that get the job done within the metro PCs store Found at 6160 Arlington ave riverside ca 92504, besides the one particular who initially sold me the cellular phone are rude unhelpful. The dude I feel is Daniel as well as the Woman I do think her title is Lovie. Are the only real types who are great and valuable. They may be the one two who know there Careers and the things they are undertaking.I’ve never had a cell phone enterprise handle me as impolite and inconsiderate as this 1.
January 22, 2015 at 4:17 pm Im have issues with the Alcatel one particular contact intense 2 and its freezes as well as the charging port is lose and I difficult to learn reset my telephone manufacturing facility reset it and it finding worse and I try out to get a new pne and continue to no cellular phone I should really of went to a different corporation I known as the metro enterprise plus they mentioned if I would like another cellphone I have to buy 1 but im sick of the enterprise I advised my friends and family not to acquire this organization its not Great
March 25, 2017 at 9:05 am You will discover surely several particulars like that to get into consideration. That could be a terrific place to deliver up. I source the thoughts earlier mentioned as normal inspiration but Evidently you will find queries much like the a single you Express up wherever an essential thing may very well be Performing in sincere very good religion.
So wished to port her outdated quantity back again to MetroPCS, Just after Listening to of the justification of having to attend, then MetroPCS computers was having trouble, now 2 months later on. Receiving the excuse with the old range is by now given out to Get the facts someone else. Not superior client service. Another reason to go away.
Indeed I Desired IT! I'd built a joke about throwing it away given that I might no longer Have got a cell phone to suit it. She reported “You shouldn’t have advised me to throw it from the trash then.” Properly Firstly, I wasn’t conversing with HER. I had been joking (frustratedly) to my spouse. I requested the male she was teaching to aid her seek out it. And she or he reported “He’s not planning to get his fingers soiled by digging within the trash. There’s almost nothing we can do about it. It’s not our problem.” Humorous. It really is your difficulty! YOU STOLE IT!!!!!!!!! I’ve Hardly ever been so disrespected, unappreciated, and along with all of that, I obtained robbed proper before my eyes. The supervisor is equally as hateful. Awful, Terrible place of organization. I have contacted company and will do every little thing in my electrical power to make certain no one else is handled this fashion. Would give 0 stars if I could however it wouldn’t let me so…
So then it arrived time for you to pay out. HE claimed Okay the full Charge is 162 pounds. I checked out my Mother and we stated FOR WHAT? He stated effectively you do must shell out income tax on the telephones. I stated exactly how much is product sales tax? He said fifty dollars Each individual. I used to be like 50 bucks on telephones? WTF? We reported um no thats Alright we cant handle that. He then set some quantities in to the computer and explained properly what about a hundred and twenty. I claimed lol I dont Imagine so never thoughts but Thank you anyway. Juan explained come on females It's important to buy this in case you dont it arrives from my Look at. We stated perfectly dont approach the purchase then it under no circumstances existed and we walked out (he wouldnt allow us to take the paperwork with our info on it) I Whitney PC Repair - Waco went to generate a simply call on my cell phone to metro and my cellular phone was dead. I went to The shop exactly where my cellular phone was from plus they said yeah it appears like Metro PCS ported it out already. I reported how is the fact probable? They stated you must question them. SO I went back to The shop and Juan reported yeah I now ported it (in advance of it absolutely was paid for) so now the phone number is with Metro. I stated How about my moms phone? HE explained no I havent performed hers however I reported WELL DONT. DONT Contact IT..You only misplaced me MY range depart hers by yourself. SO I went residence and expended seven hrs about the phone bouncing back and forth. I called metro and they stated properly do you've got the pin number. I stated there isnt any, they stated do you know the password? I said there isnt any. Nicely seemingly JUAN put a pin variety and password around the account without telling us. They explained they couldnt do everything til they got it. I chose to go to cricket and see about porting my selection from metro to cricket again. Perfectly that couldnt be done since Juan experienced by now deactivated the cellular phone, Hence the amount was gone. So I needed to set out more cash to purchase a telephone and get service by means of cricket. Everytime I try to speak to the Operator of The shop, he is never there,,ironically and the store supervisor keeps lieing about when he is there and never there. I come to feel like sueing!!! OH after which I Found out the CEO Roger Linquist handed absent and JOHN LEGERE for TMOBILE is the NEW CEO of Metro…….Ive misplaced ALOT of money from METRO and IM SICK OF IT.
You'll be able to serve them anyplace in the US for underneath $60 via a local method server and it just takes 10 minutes to fill while in the compact claims forms. Enable’s make a statement and each human body file for getting some money back. Sue for your refund for any and all phones ordered and for not giving a Operating Site to make payments timely, an incompetent buyer service Section who cannot afford a supervisor to wash up and resolve the issues with the mobile phone answering morons, and for that ineffectual service that we purchase on a monthly basis. Then switch firms. We could bring about the metro troubles if you commit the identical amount of time it took to help make the criticism but channel it to a lot more acceptable resources we can drive modify and make them spend for their visit homepage ignorance and disrespect and theft and fraud.
I’m happy my spouse decided to swap. Now he received’t have to cope with this silliness. It truly doesn’t matter if the corporate Workplace responds. We won't be managing Metro any more.
August thirty, 2014 at 12:35 pm I'm very insulted. I give thought to your PCs thinks that consumers are genuinely stupid. I produced a payment on my cell phone Invoice on-line and because their devices have been down for upkeep I received a message stating to attend 2 hours for your confirmation quantity. right after waiting around three and also a half several hours I chose to cont act Metro myself since I never gained the affirmation amount. The shopper service rep said to me which the payment was hardly ever obtained. I contacted my lender who stated the transaction was accepted edit that demonstrate declared right here it up there at. following paying a 50 % an hour on the convention get in touch with with my lender at MetroPCS we were being on thriving to speak to everyone at Metro PCS that could take care of the issue. my bank proceeded to ask the customer service rep at metro pcs to provide us that has a fax and telephone number where by a release sort might be issued Therefore the resources may be set again on my debit card and also a new payment made.